Unique Japan orders generally ship within one week and normally arrive within 5 days of shipment. All items are sent by air using EMS (Express Mail Service) out of Japan - the most trusted delivery service in the country. Shipments are professionally packaged safely and beautifully!

Delivery costs are determined by the weight and destination of your order and will be presented on the final page of the checkout process. Most shipments sent to the United States and Europe range from $9.95 and $25.95. For more shipping information, click here.

No sales taxes are charged on purchases made on UniqueJapan.com. In some cases you may be subject to taxes and import duties, which are levied once a shipment reaches your country. Customs policies vary from country to country. Please contact your local customs office for further information.

We use 256-bit SSL encryption to protect your identity and credit information through the order process. This assures our online visitors that confidential information and transactions cannot be viewed, intercepted or altered.

Privacy Information
We do not sell, give, or distribute any customer information. You may choose to receive promotional emails from us. If so, Unique Japan will never share your email address.

We take great pride in all of our Unique Japan products. Japan is a country with a reputation for producing products of superior quality and craftsmanship that dates back for centuries. We are confident that you will be satisfied with every item you purchase on our website. However, if for any reason you are dissatisfied with a purchase, we'll assist you with a refund or exchange if the items are returned within 30 days of delivery. Please click here for full details.

Yes. We will provide a tracking code via e-mail to you once your package has left our facilities. All items are shipped by air via EMS (Express Mail Service out of Japan) and are packaged carefully.

Yes, all products are Crafted with pride in Japan.

For all inquiries, please click here.

Thank you! Unique Japan’s simple purpose is to help bring balance to the home given today’s high-paced modern lifestyles. Through an exclusive collection of authentic, traditionally-made products, all of which are crafted with pride in Japan, Unique Japan offers an award-winning* online shopping experience that’s informative, uplifting, and convenient. To learn about our concept, please visit our About Unique Japan page.

Lucky you! It's very easy to redeem a Unique Japan gift certificate or Promotional Code. Simply enter the CODE in the designated box on the final checkout summary page. The total amount of your pre-purchase order will be credited with the full amount or unused portion of the gift certificate or promotional code.

Please fill out our contact form here.

We accept Visa and MasterCard credit cards.

At this time, purchases at Unique Japan for those living or visiting Japan can be made by faxing an order form to us. Shipping rates are a flat fee of just $9.95!

Unique Japan products are sold in limited quantities and therefore only available through our website or by authorized professional independant interior designers and decorators worldwide. If you are interested in becoming an independant authorized dealer of Unique Japan products, please contact us here.