Unique Japan orders generally ship within one week. For domestic addresses, they arrive within 1 day of shipping. For international addresses, they normally arrive within 5 days of shipment and are sent by air using EMS (Express Mail Service) out of Japan - the most trusted delivery service in the country. Shipments are professionally packaged safely and beautifully!

For a limited time shoppers can enjoy SPECIAL SUPER-LOW FLAT RATE EXPRESS SHIPPING OFFER on any order placed on uniquejapan.com. For details click here!

A 5% consumption tax will be levied on domestic orders (if the shipping and/or billing address is in Japan). On international orders no sales taxes are charged on purchases made on uniquejapan.com. In some cases you may be subject to taxes and import duties, which are levied once a shipment reaches your country. Customs policies vary from country to country, therefore please contact your local customs office for further information.

We use 256-bit SSL encryption to protect your identity and credit information through the order process. This assures our online visitors that confidential information and transactions cannot be viewed, intercepted or altered.

Privacy Information
We do not sell, give, or distribute any customer information. You may choose to receive promotional emails from us. If so, Unique Japan will never share your email address.

All Unique Japan products are supported with a 110% money-back guarantee. If you are not completely satisfied with a product purchased on uniquejapan.com, simply return it for a prompt and courteous 100% refund of your full purchase price, plus an additional 10% gift certificate. We take great pride in all of our Unique Japan products. Japan is a country with a reputation for producing products of superior quality and craftsmanship that dates back for centuries. Please click here for further details.

Yes. We will provide a tracking code via e-mail to you once your package has left our facilities. All items are shipped by air via EMS (Express Mail Service out of Japan) and are packaged carefully.

Yes. All products are crafted with pride in Japan.

For all inquiries, please click here.

Thank you! Unique Japan's simple purpose is to help bring balance to the home given today's high-paced modern lifestyles. Through an exclusive collection of authentic, traditionally-made products, all of which are crafted with pride in Japan, Unique Japan offers an award-winning* online shopping experience that's informative, uplifting, and convenient. To learn about our concept, please visit our About Unique Japan page.

Lucky you! It's very easy to redeem a Unique Japan gift certificate or Promotional Code. Simply enter the CODE in the designated box on the final checkout summary page. The total amount of your pre-purchase order will be credited with the full amount or unused portion of the gift certificate or promotional code.

Please fill out our contact form here.

We accept Visa and MasterCard credit cards.

Unique Japan products are sold in limited quantities and therefore only available through our website or by authorized professional independant interior designers and decorators worldwide. If you are interested in becoming an independant authorized dealer of Unique Japan products, please contact us here.

YES WE CAN! If you are stationed at a base in locations such as Yokosuka, Yokota, Zama, Misawa, Iwakuni, Okinawa, we have no problem shipping there. Be sure to enter JAPAN on the Shipping information page during the checkout process.